Delivery Policy

We strive to ensure that every order reaches you smoothly and safely. The following outlines our shipping policy; please review this information before placing an order.
By placing an order, you acknowledge that you have read and accepted the following shipping terms.

Njmfyswc offers worldwide shipping services, delivering to most countries and regions.
We provide free standard shipping on all orders, with no minimum purchase requirement.
If you are unsure whether shipping is available to your specific region, please feel free to contact us before placing your order; we will assist you in confirming this as soon as possible.

Once your order has been successfully submitted and payment has been completed, we typically process and dispatch it within 1–3 business days.
Order processing includes:

• Order information verification;
• Product preparation and packaging;
• Shipping arrangement and handover to the logistics carrier.

During holidays, promotional events, or peak seasons, processing times may be slightly extended. We appreciate your understanding and patience.

We partner with reliable international logistics providers to ensure stable and secure delivery for your orders.
Standard shipping typically takes 7–14 business days.
Actual delivery times may vary slightly due to the following factors:

• Destination country or region;
• Customs clearance procedures;
• Local delivery efficiency;
• Holiday schedules;
• Weather conditions or other uncontrollable factors.

Once your order has been dispatched, you will receive a shipping notification email containing your tracking information. You can track the status of your shipment in the following ways:
Use the tracking number provided in the email to check the status on the logistics carrier's official website;
Log in to your account to view your order status and delivery updates.

Tracking information is typically updated within a few business days after shipment; please allow some time for the system to synchronize.

Please ensure that your shipping details are accurate and complete when submitting your order, including:

• Recipient's Name
• Shipping Address
• Postal Code
• Contact Information

Njmfyswc cannot be held responsible for any delivery failures, delays, or returns resulting from incorrect or incomplete address information, or from the absence of a recipient to sign for the package.
If you need to modify your shipping address, please contact us within 24 hours of placing your order, and we will do our best to assist you. Once an order has entered the shipping process, the address can no longer be changed.

We strive to ensure timely delivery; however, factors such as extreme weather or carrier disruptions may occasionally cause delays. These factors include, but are not limited to: severe weather conditions, international shipping restrictions, customs inspections, adjustments to flight schedules or logistics networks, and increased logistical pressure during holiday periods.

If your order has been shipped but has not arrived by the estimated delivery date, please contact us. We will assist you in verifying the current shipping status and following up on the matter.

Should it be confirmed that your package has been lost or that delivery cannot be completed, we will provide an appropriate resolution based on the specific circumstances.

If your package appears visibly damaged upon arrival, please take photographs for your records—provided conditions permit—and contact us as soon as possible. If the items inside the package are found to be damaged upon receipt, please send us relevant photos and your order details promptly after signing for the delivery; we will assist in verifying the issue and providing a resolution.

If you have any questions regarding your order's delivery, shipping status, or transport arrangements, please feel free to contact our customer service team at any time. We will be happy to assist you as quickly as possible.